The involvement of tenants in the housing service provided by social housing landlords – ‘tenant participation’ – is a long-standing feature of the UK housing model. The 1980s, 1990s and early 2000s saw a plethora of major national studies into the approaches taken to tenant participation by landlords. However, there have been relatively few such studies in recent years. This is problematic because approaches to tenant participation have evolved rapidly. This study, then, is concerned with: mapping, profiling and conceptualising approaches to tenant participation; identifying ‘gaps’ in the academic evidence base; and, identifying key learning for Government, social housing landlords, and, potentially, tenants. Furthermore, befitting its status as an exploratory, scoping study, it is concerned with highlighting a research agenda in the field of tenant participation. The study comprises of a review of the evidence base on the subject and in-depth interviews with representatives from key stakeholder organisations across the UK.
Timeline: March – September 2019