Policy briefing: alternative approaches to resolving housing disputes

This briefing paper examines three international case studies on the use of Alternative Dispute Resolution (ADR) to resolve housing disputes: the Civil Resolution Tribunal in British Columbia, Tenancy Services in New Zealand, and the Residential Tenancies Board in Ireland. The findings from these case studies point to certain key principles that may help to improve dispute resolution for landlords and tenants in the UK private rented sector (PRS).

Author(s): Jennifer Harris
Published: 26 March 2020
Categorised in: Private rented sector
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